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Doing the Right
Thing Marianne
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Why do we fight? Because we’re not being treated the way we want to be treated. What do we want? Respect for our strengths and compassion for our weaknesses. How do we give that to others
and get it for ourselves? Doing the Right Thing contains 21 perspectives anyone can use to create better relationships with people at work, or anywhere. |
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Doing the Right Thing and Achieving All Your Goals
at the Same Time
Full Book Outline:
KNOWING
---People Are What They Are and It's
Irrelevant Anyway
---We Don't Know What Other People Are
Capable of Achieving
---People Are Not Accountable for Their
Thoughts and Feelings
---We Don't Know What Other People are
Thinking and Feeling
---People Are Accountable for Their Words and
Actions
---Assume Everyone is Doing the Best They Can
---Assume Everyone Has a Good Reason for What
They Say and Do
LISTENING
---Listen Very Carefully
---Welcome Information, Criticism is
Information
---If You Have a Choice, Don't Choose to be Hurt
---Examine Your Motives
---Targeting Problems is Good, Targeting
People is Evil
---If You Want Someone to Do Something for You,
You Have to Be Completely on Their Side
---When People Don't Understand, Listen Better
SPEAKING
---State Your Position Clearly and Ask for What
You Want Specifically
---Tell Them Even If You Know They Won't
Understand
---All You Can Do is Tell Them, You Can't Make
Anyone Do Anything
---When People Don't Meet Your Expectations,
Change Your Expectations
---Give Them 100 Tries to Get It Right
---If They Can't Get It Right in 100 Tries,
There Must Be Something Wrong with the Procedure
---Teach Everyone to Do Everything
ARTICLES
“Office
Politics” for Life in the USA Magazine
“We Are Who
We Are” for The Albuquerque Tribune
LINKS
Business and Other Interesting
Links from NetMarket
Fun Links from Double-Click Performics