Introduction from Doing the Right Thing and Achieving All Your Goals at the Same Time
Doing the Right Thing is a book about people who work in offices, why we fight, and how we can stop fighting, solve our problems, and get back to work. All materials on this site Copyright © Marianne Powers 2002. All rights reserved.    Home    Back    Next

Doing the Right Thing and Achieving All Your Goals at the Same Time

Full Book Outline:

KNOWING
---People Are What They Are and It's Irrelevant Anyway
---We Don't Know What Other People Are Capable of Achieving
---People Are Not Accountable for Their Thoughts and Feelings
---We Don't Know What Other People are Thinking and Feeling
---People Are Accountable for Their Words and Actions
---Assume Everyone is Doing the Best They Can
---Assume Everyone Has a Good Reason for What They Say and Do

LISTENING
---Listen Very Carefully
---Welcome Information, Criticism is Information
---If You Have a Choice, Don't Choose to be Hurt
---Examine Your Motives
---Targeting Problems is Good, Targeting People is Evil
---If You Want Someone to Do Something for You, You Have to Be Completely on Their Side
---When People Don't Understand, Listen Better

SPEAKING
---State Your Position Clearly and Ask for What You Want Specifically
---Tell Them Even If You Know They Won't Understand
---All You Can Do is Tell Them, You Can't Make Anyone Do Anything
---When People Don't Meet Your Expectations, Change Your Expectations
---Give Them 100 Tries to Get It Right
---If They Can't Get It Right in 100 Tries, There Must Be Something Wrong with the Procedure
---Teach Everyone to Do Everything

Introduction
This book is about people, why we fight, and how we can stop fighting, solve our problems, and achieve all our goals together. I wrote it for the man who helped me find the words -- to show him that, at last, I understood, for me so that I wouldn't forget, and for you. I had a problem with people. People who didn't understand me. People who fought me and worked against me. People whose actions were incomprehensible to me. When I finally realized what the solution to my problem was, I also realized that I had known it all along. I think it will be the same for you. The way to solve the problem is by doing the right thing.

For many years, I thought I was. It just didn't seem to work. I would do the right thing, but people wouldn't take it the way I intended. It seemed to cause other people to get angry, retaliate against me, and make me suffer, not to mention really confusing me. Doing the right thing was very hard.

What I know now is that doing the right thing is easy. As long as you have really found the right thing, which is also easy, but not obvious, and that when you do the right thing, it is right for everyone -- no anger, no retaliation, no suffering, no confusion.

Come with me, then, and see if you agree.

Next Section: Knowing

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